Board Returns
All of our boards are backed by our 100 Day Risk-Free Trial. If you decide the board isn't the perfect fit for you within the first 100 days, we’ll take care of the pickup and issue a full refund. (Pretty cool, huh?)
Find more details on our 100 Day Risk-Free Trial page.
Learn MoreAll Other Returns
All other products are backed by our 30 Day Money Back Gaurantee. If you aren't absolutely thrilled with your product follow the steps below so we can make it right!
Simple Steps for a Hassle-Free Return:
If you’re not completely satisfied, simply contact our customer service at support@smithboardco.com within the 30 day period to start your return.
After getting your return authorization, we’ll send you a prepaid shipping label. Just pack up your product and drop it off at the designated shipper.
Once we receive and check your return, a full refund is issued to your original payment method. Refunds typically process within 5 business days, but please allow some time for your bank or credit card company to post it.
Remember, at Smith Board Co., your satisfaction is our mission. We’re confident that you’ll love our boards, but if not, we’ve got you covered.